03 · Business admin
Inbox cleared by 6pm.
Inbox management, supplier invoices, filing and follow-ups. Handled daily, summarised weekly.
Same-day replies
Weekly summary
Your tools
What’s included
The admin that eats your week.
Inbox management
Triage, replies and escalation rules you set once.
Invoicing
Invoices out, payments chased, suppliers paid.
Filing & records
One tidy drive. Contracts and documents where you expect them.
Weekly summary
What was done and what needs you. Usually three lines.
Getting started
Handing over takes a morning.
01
Day 1
Access
Inbox and drive delegated. Rules agreed.
02
Day 2
Triage
Backlog cleared, filing set up.
03
Day 5
First summary
Three lines. Nothing else in your inbox.
Client story · Admin
“I got my Thursdays back.”
Lerato Mokoena · Founder, Studio Nine Interiors
46
emails handled daily
1 day
a week reclaimed
0
missed renewals
Questions
Asked on every first call.
Do you need full inbox access?
Delegated access is enough. You choose the folders.
Which tools do you work in?
Google Workspace, Microsoft 365, Xero, Sage and most CRMs.
How do you know what to escalate?
We agree the rules in week one and refine them together.
Is my data safe?
POPIA-compliant, with named access only.
Often paired with Admin
Diary, travel and follow-ups.
Concierge
05
Errands, bookings and gifting.
Event admin
06
Venues, suppliers and run sheets, handled for you.